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WASH Business Development Officer (Code: 003-WBDO-IUWASH)

General Position Summary 

PSI seeks two Business Development Officers to support the implementation of Objective 2 at district & city level. They will identify opportunities for business growth and create marketing strategies for IUWASH Pasar private sector partners, based on those opportunities to meet and exceed revenue goals. She/he duties include building and maintaining strong relationships with new and existing customers and suppliers and providing coaching and mentorship to WASH businesses. 

Essential Job Responsibilities

Key responsibilities include:

  • Identify and assess opportunities for business growth within the WASH sector, with a focus on IUWASH Pasar private sector partners.

  • Conduct market research to understand customer needs, market trends, and competitors.

  • Develop comprehensive marketing strategies that align with business growth opportunities and revenue goals.

  • Collaborate with private sector partners to implement marketing plans effectively.

  • Establish and maintain strong relationships with new and existing customers, suppliers, and key stakeholders.

  • Cultivate partnerships that enhance business opportunities and market reach.

  • Work closely with private sector partners to achieve and exceed revenue targets set in collaboration with IUWASH Pasar.

  • Implement innovative strategies to increase sales and market share.

  • Provide coaching and mentorship to WASH businesses to enhance their marketing and sales capabilities.

  • Offer guidance on best practices and strategies for sustainable business growth.

  • Track the performance of marketing initiatives and provide regular reports on key performance indicators.

  • Make data-driven recommendations for adjustments and improvements.

Knowledge and Experience

  • Bachelor's Degree in management, business administration, marketing, or related field;

  • At least four years experience in a position with similar responsibilities in helping businesses become more viable

  • Goal focused with experience in the development, implementation, and execution of plans to grow small and medium-sized businesses;

  • Understanding of Indonesian WASH sector desirable; 

  • Strong negotiation skills with a demonstrated track record of working with businesses and entrepreneurs;

  • Sales and marketing experience highly desirable;

  • Creative thinker to see new routes to market and unique ways to develop existing opportunities;

  • Knowledge and understanding of USAID relevant policies, goals, and strategies; 

  • Citizen of Indonesia;

  • Advanced report writing skills and proficiency languages (both Spoken and Written): in Bahasa Indonesia is required and in English is highly desirable.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps Indonesia is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Accountability to Participants and Stakeholders

Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

How to Apply

Please send your CV and a cover letter that specifically addresses how you will handle this job responsibilities via button below and fill in the position code: 

“003-WBDO-IUWASH”

The vacancy will be closed on 13 October 2023 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.

Thank You,
Human Resources Department 
Mercy Corps Indonesia