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Regional Coordinator (Code: 005-RC-IUWASH)

Program Summary

Indonesia has made considerable progress in the water supply and sanitation sector over the past twenty years. As part of its “Vision 2045,” Indonesia seeks to enhance water security and achieve SDG targets related to access to safe water and sanitation for all, with the following interim mid-term development targets by 2024: 100 percent access to improved water supply system, including 15 percent access to safely managed drinking water supply services; 10 million new water connections; 90 percent access to improved sanitation services, including 15 percent access to safely managed sanitation; 100 percent open defecation free; 20 percent solid waste reduced at source, and 80 percent solid waste handled.

Given the need for massive investment in WASH infrastructure and broad changes in individual and collective behaviors to achieve the countries targets by 2024, the involvement of communities, households, and the private sector will be pivotal at every stage at every stage. Closing the financing gap will require diverse resource investments, reducing costs, increasing tariffs, taxes, and transfers, and exploring alternative financing tools. Market-based solutions that can connect unserved and underserved populations to WASH products and services may help close this financing gap. 

Mercy Corps Indonesia has worked for over 20 years and is preparing for the implementation of USAID/Indonesia funded IUWASH Pasar Program. The overall goal of IUWASH Pasar is to catalyze and grow local markets for water, sanitation, and hygiene (WASH) products and services in Indonesia's vulnerable urban areas. Target urban areas are to be determined but will be located at least in 2 (two) USAID high priority provinces. To achieve the overall goal, the Project will focus on the following three main objectives: 

  1. Improve the business environment to foster greater private sector contribution for WASH services and products 

  2. Enhance viability of WASH businesses and increase availability of affordable, desirable WASH products and services to underserved market segments. 

  3. Improved key WASH behaviors for increased demand with correct and consistent use of WASH products and services.

General Position Summary 

Under the direction of the Deputy Chief of Party, the Regional Coordinator will be responsible for the IUWASH PASAR’s program implementation at their respective provinces as per workplan. She/he will ensure programmatic and administrative process work in accordance with MCI’s guidelines, procedures, and regulations. She/he will lead the provincial and district teams to achieve targets as per workplans, strengthen coordination with Local Governments and other relevant partners, and engage with private sectors both at provincial and district level.

Essential Job Responsibilities

  • Represent IUWASH PASAR in the designated province(s) and liaise with the provincial and district government counterparts,

  • Maintain strong relationships and engagements with local governments, private sectors, relevant partners and other development programs,

  • Ensure strong ownership and buy-in of the program activities from all relevant stakeholders including the provincial and district level and private sectors,   

  • Manage, motivate and build the respective provincial team (s), undertake performance reviews, and mentor and develop provincial teams,

  • Contribute and participate in the process of developing IUWASH PASAR work planning, and ensure it is implemented as planned in the designated province (s),   

  • Coordinate with the technical teams (Objective 1, 2 and 3) in Jakarta office to ensure that the provincial team (s) receive enough technical supports when developing and implementing IUWASH PASAR activities, 

  • Be accountable and responsible for M&E oversight and reporting of the IUWASH PASAR program implementation,

  • Support the assessment of IUWASH PASAR activities and develop and implement appropriate monitoring system, 

  • Manage and supervise provincial team members consisting of 3 technical staff, 1 Program Officer (MEL), and 1 Program Assistance, and 3 district facilitators, 

  • Ensure administrative process work in accordance with MCI’s guidelines, procedures and regulations, provide routine reports in timely manner at provincial and district levels, 

  • Provide support and oversee the implementation of MCI Fraud Risk Assessment and Zero Tolerance Fraud Control Strategy in the designated province (s),

  • Work with the provincial teams and ensure CARM is applied in all IUWASH PASAR activities,

  • Be accountable and responsible for managing budget activities and operations at provincial office,

  • Ensure adequate resourcing and capacities for the provincial teams in the provincial and district level,

  • Manage the financial resources related to program implementation in the province,

  • Provide timely and quality reports, documentation and knowledge products.

Knowledge and Experience

  • A minimum of 10 years previous technical, managerial and operational experience on development programs in Indonesia; 

  • Minimum tertiary (graduate) qualification in the field of public policy, economics, environmental engineering, or social science discipline, etc.;

  • Minimum 7 years of experience working with local governments advocating for basic services improvement policies, preferably on WASH sector; 

  • Familiarity with working with private sectors; 

  • Strong leadership, management, negotiation, networking and team building skills;

  • Proven capacity to manage work plans, multiple activities and tasks concurrently, 

  • Strong analytical, written and verbal communication skills, with the ability to communicate with a variety of audiences and produce high-level reports;

  • Strong technical and operational expertise and experience; 

  • Experience in collaboratively working with development agencies, universities, donors and government departments is a strong advantage;

  • Advanced report writing skills and proficiency languages (both Spoken and Written): in Bahasa Indonesia is required and in English is highly desirable; 

  • Sound communication, presentation, organizational, and interpersonal skills;

  • Ability to multi-task, follow administrative procedures and meet deadlines is essential; 

  • Strong familiarity with MS Word, Excel, PowerPoint is required.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps Indonesia is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Accountability to Participants and Stakeholders

Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

How to Apply

Please send your CV and a cover letter that specifically addresses how you will handle this job responsibilities and fill the position code: 005-RC-IUWASH

The vacancy will be closed on 27 October 2023 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.

Thank You,
Human Resources Department 
Mercy Corps Indonesia