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Program Officer (Code: 017-PO-BENTANI)

Program Summary

BENTANI to expand the Project to a new area in North Sumatra to reach more coffee farming families in Dairi District to overcome financial and health welfare barriers. The program will reach 3,700 female coffee farmers/farmers' wives and young women. In addition to young women (19-35 years old), adolescent girls (15-18 years old) from coffee producing families benefit from program activities who have a higher occurrence of stunting compared to adolescent boys. 

Women's lack of access to financial services, markets, networking, lack of public awareness, and the large amount of waste in the coffee farming area where waste also affects soil quality will be addressed. A behavior change approach will be incorporated into the waste management module with a focus on reducing domestic waste and the appropriate disposal of waste. We will continue to engage Starbucks Partners to lend their expertise as volunteers in social impact activities to provide inspiration to start or develop women and young women’s businesses.

Objectives:

  1. Improve the health of 3,700 women from coffee farming families (14,800 people) through health education, improved water, sanitation and hygiene (WASH) facilities, and household waste management using hybrid models (in-person and digital channels such as webinars and social media like WhatsApp and Facebook). 

  2. Increase access to economic opportunities, bundled with digital financing and business development services for 3,700 women coffee farmers and young women. 

General Position Summary 

Program Officer will ensure that at least 3,700 female coffee farmers/farmers’ wives and in newly identified areas through health education and distribute information, education, and communication (IEC) materials, financial literacy, financial mentoring and facilitation of opening savings and digital wallet accounts, and train participants on fundamental and advanced business topics to expand the market and provide business growth opportunities.

In addition, S/he will collaborate with the North Sumatera district governments, Bank SUMUT and Shopee Indonesia as key partner, community business organizations, coffee farmer groups/cooperatives, associations related to female coffee farmers/coffee farmers’ wives and young women, and with the Starbucks Indonesia’s partners to implement the volunteer events.

Essential Job Responsibilities

  • Organize and supervise implementation of needs and GESI assessment and technical and economic sanitation, hygiene, reducing domestic waste and the appropriate disposal of waste assessment.

  • Identify target of the program participants and locations based on the program criteria and consultations with local stakeholders.

  • Supervise the baseline and endline data collections.

  • Coordinate with key program partners at district, sub-district and village levels to fulfil the deliverables agreed on.

  • Coordinate with district government agencies and women/female coffee farmers’ business organizations in selected locations.

  • Prepare the kick-off program event in partnerships with local stakeholder (if needed);

  • Support the key program partners’ team.

  • Organize delivery of Training of Trainers (ToT) for local facilitators for women/female coffee farmers’ business based on the project’s plan and guidance.

  • Organize implementation of training and mentoring for 3,700 program participants in selected locations based on the project’s plan and guidance.

  • Collect data monitoring data based on established indicators as per the program’s plan and guidance.

  • Maintain close regular contact with the local government agencies and local partners to ensure quality outputs/services and trouble shoot any administrative problems.

  • Support the program coordinator to implement program visibility plan.

  • Support the program coordinator to prepare 3 interim and final reports as required by the donor.

  • Attend coordination meetings and maintain regular contact with relevant stakeholder.

  • Participate in the weekly call.

  • Conduct travel to project locations to monitor quality of implementation and adjust plans and approaches to meet the program objectives.

  • Assist in any other task or duty assigned.

 Knowledge and Experience

  • University degree, preferable in social sciences, economics, rural development.

  • 3+ years’ experience working in development programs with emphasis on economic development in rural setting (experience in training and mentoring programs for women/female farmers/youth would be an advantage).

  • Experience working with the financial services providers, business organizations and government agencies at district level.

  • Strong organizational skills.

  • Ability to take initiative, to anticipate and solve problems; and to work independently on multiple tasks with limited supervision, to work under pressure and meet deadlines.

  • Computers skills with strong familiarity with Microsoft Word, Excel, and PowerPoint.

  • Excellent verbal and written communication skills.

  • English verbal and written communication skills.

  • Willingness to travel to project sites on a regular basis.

Success Factors 

The successful Program Officer candidate will deliver quality work, have strong interpersonal skills and demonstrate ability to create and maintain effective working relationships with the YMCI team, program partners and beneficiary communities. S/he needs to be creative, a self-starter, a team player showing flexibility and open-mindedness yet focused on achieving objectives and disciplined about following regulations and meeting organizational standards. S/he will be highly motivated and motivate others to make the female coffee farmers, coffee farmers’ wives and young women a great success.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps Indonesia is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Accountability to Participants and Stakeholders

Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

How to Apply

Click Apply for this position button below to complete the application form and fill in the position code: “017-PO-BENTANI”

The vacancy will be closed on 07 April 2024 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.

Thank You,
Human Resources Department
Mercy Corps Indonesia