Monitoring, Evaluation, Learning And Reporting (MERL) Officer (Code: 069-MERL BENTANI ACEH)

General Position Summary 

Under the leadership of the Program Manager, The Monitoring, Evaluation, Learning and Reporting (MERL) Officer will base in Bener Meriah District, Aceh Province, and responsible to support the development of the program’s MEL and CARM system, including strategies and tools for measurement, data management protocol, and evidence-based learning and decision making. The MERL Officer will respond to implement and improve program MEL and CARM in consultation with the National MEL and CARM Senior Officer. S/he will monitor program activities and indicator tracking in close collaboration with the other team members, collecting lessons learned as well as supporting the development of narrative progress and evaluative reports for the project.

Essential Job Responsibilities 

Collaborate closely with the National MEL and CARM Senior Officer point in developing and establishing Monitoring, Evaluation, and Learning systems that serve the needs of the program, including:

• Provide leadership to field offices in developing program-level M&E systems that meet donor requirements and Mercy Corps minimum standards, as well as feed into a standardized countrywide M&E system and strategy.

• Design and conduct the Safeguarding and GESI analysis, baseline, and endline based on Mercy Corps Indonesia standard and involving local stakeholders and vulnerable communities. 

• Periodically update M&E Plan and result chain informed by routine M&E data collection, research findings

• Support the development and refinement of the MEL Plan including Result Framework, Logical Framework, Indicator Plan, and Program Participants tracking plan; And implementation of the MEL Plan for program activities, outputs, and outcomes, including appropriate methodologies and data collection frequency. 

  • Develop data flow map and information management plan;

  • Develop data collection tools (e.g. surveys, questionnaires, interviews, FGDs, etc.), paper-based and digital data collection tools, including data visualization system/dashboard;

  • Support the collection, aggregation, storage, and analysis of indicator data for dissemination and use;

  • Develop, maintain, and implement a data analysis plan to reflect on outputs, outcomes, goals, and assumption indicators.

  • Revisit and revise MEL Plan to ensure its relevancy over the life of the program.

  • Establish and regular update of program Indicator tracking in TOLA 

  • Regular tracking of Program Participants’ Sex and Age Disaggregated Data (SADD)

• Manage program data and files in accordance with the MCI standard filing structure in the Mercy Corps Indonesia SharePoint;

• Develop and conduct MEL capacity building and training plans for the program team and partners as needed, and serve as a resource for program staff, advising on activity design and evidence-based programming;

• Support in the program’s reporting requirements, including bi-weekly, Interim Report, and Final Report;

• Support the development and activation of program CARM, including socialize CARM channels to program participants, maintaining and monitoring program CARM channels under coordination with the National CARM focal point, and developing updated report of program CARM.

• Represent Mercy Corps Indonesia (MCI) and the program, and build positive, fruitful relationships when engaging with the program’s stakeholders and beneficiaries, including farmer business groups, government officials, private sector actors, donor officials, media, etc. Conduct himself/herself both professionally and personally in such a manner as to bring credibility to MCI without jeopardizing its humanitarian/development mission.

SAFEGUARDING RESPONSIBILITIES 

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.

• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Knowledge and Experience 

• Bachelor’s degree in mathematics, Statistics, or another relevant field. 

• Minimum 3 years’ experience working in monitoring and evaluation, especially for disaster management program 

• Familiar with research methodologies or have experience in project research.

• Have experience conducting baseline-end-line surveys or disaster impact assessments.

• Have experience in writing MEL Report

• Proven experience Working with open data kit tools for data collection

• Proven experience in data analysis with the proper software.

• Cultural sensitivity and being able to work effectively with a wide range of people in the community level. 

• Demonstrated, and developed facilitation and engagement skills.

• Knowledge of DRR will be an advantage.

• The ability to multi-task, follow procedures, meet deadlines and work independently and cooperatively with team members are essential. 

• Pleasant personality (friendly, team player, quick learner, creative, and willing to take on a variety of tasks)

• Computer literate: excellent skills in MS Office, especially MS Excel in particular, and Internet navigation are required.

• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.

• The ability and desire to grow individually and professionally. 

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Team Engagement and Effectiveness 

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics 

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

How to Apply 

Click Apply for this position button below to complete the application form and fill in the position code:  

“069-MERL BENTANI ACEH”

By applying for this position, applicants attest that they have never violated a sexual misconduct, sexual exploitation and abuse, child safeguarding, or human trafficking policy and have never been disciplined for violating an employer’s code of conduct.

The vacancy will be closed on 01 June 2026 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us. 

Thank You, 
Human Resources Department
Mercy Corps Indonesia