District Facilitator (Code : 016-DF-USAID IUWASH PASAR)

General Position Summary 

Under the direction of Regional Manager, the District Facilitator will be responsible for supporting the implementation of USAID IUWASH Pasar field activities and maintaining good relationships with all relevant stakeholders including District/City governments, Service Units, private sectors, local organizations/NGOs, and community leaders, etc. S/he also manages the day-to-day activities at district/city level and coordinates with the Regional Coordinator and relevant technical provincial specialists who provide more detailed programmatic guidance. 

Essential Job Responsibilities

TECHNICAL & MANAGERIAL 

• Represent USAID IUWASH PASAR in the designated district/city and liaise with the district/city government counterparts.
• Overall responsible for the project implementation in the city with the support of the mid and senior team.
• Will identify the WASH enterprises with the support of Business Development Lead and Market Systems Development Specialist, work with the enterprises according to the plan and build their capacities to ensure their business growth.
• Coordinate with the City/Regency government authorities to ensure a feasible regulatory environment for business growth of WASH enterprises with the support of Regional Coordinator.
• Engage with WASH enterprises, develop strong relationships with them, and collect monthly sales information.
• Freely seek support from the mid and senior teams whenever required.
• Organize training and capacity-building programs as well as workshops for the project at the city/regency level, following MCI policy.
• Ensure a strong relationship with city/regency-level government agencies, regularly update them on the project progress, and seek their consent for district-level activities whenever necessary.
• Ensure strong ownership and buy-in of the USAID IUWASH Pasar program activities from all relevant stakeholders including the district/city level counterparts, private sectors, and other relevant partners. 
• Contribute and participate in the process of developing IUWASH PASAR work planning, and ensure it is implemented as planned in the designated district/city.
• Coordinate with the provincial and national technical teams (Objective 1, 2 and 3) in Jakarta office to ensure that enough technical supports are provided when developing and implementing USAID IUWASH PASAR activities at district/city level.
• Support the assessment of USAID IUWASH PASAR activities and contribute to provincial program monitoring system.
• Ensure administrative process work in accordance with MCI’s guidelines, procedures and regulations, provide routine reports in timely manner at district levels.
• Provide support and oversee the implementation of MCI Fraud Risk Assessment and Zero Tolerance Fraud Control Strategy in the designated district/city.
• Work with the provincial teams and ensure CARM is applied in all USAID IUWASH PASAR activities at district/city level.

Knowledge and Experience

• At least 5 years’ experience working with local governments on public policy advocacy and basic service improvement including WASH sector. 

• Experience with water, sanitation and hygiene (WASH) enterprises is highly preferred. 

• Any experience of sales marketing and will be an added advantage.

• A bachelor’s degree in a relevant academic area such as public policy, economics, environmental engineering, or social science discipline,

• Good communication skills and experience working with multi stakeholders including local government agencies such Bappeda, Health Office, Public Works and Housing office, Pokja PPAS, health units, private sectors, Cooperatives/MFI, etc.,
• Proven capacity to manage work plans, multiple activities and tasks concurrently,
• Experience in collaboratively working with development agencies, universities, donors and government departments is a strong advantage,
• Sound communication, presentation, organizational, and interpersonal skills,
• Ability to multi-task, follow administrative procedures and meet deadlines is essential,
• Strong familiarity with MS Word, Excel, and PowerPoint is required.

Success Factors 

The ideal candidate will have a quality-oriented works with strong interpersonal skills and demonstrated ability to create and maintain effective working relationships with the Mercy Corps Indonesia team and IUWASH PASAR program partners. The successful candidate needs to be creative, a self-starter, with flexibility and open-mindedness. S/he should possess excellent interpersonal communication skills within program as well as with external partners and communities. The position requires the ability to work effectively in a team and an inter-agency setting, as well as assume individual responsibility for specific progress update and reporting tasks. 

S/he will have an outstanding ability to inspire teams to deeply understand social dynamics and integrate this understanding into activities to enhance program impact. S/he will also have proven experience with cross-cultural teams and capacity building, individual staff development, and strong mentoring skills. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps Indonesia team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. 

Living Conditions / Environmental Conditions 

The position will be based in Kota Probolinggo/Kab. Blitar/Kota Parepape/Kab. Wajo. Travel is required with up to 20% of her/his time expected to be spent at subnational level. Many of the project sites require an awareness of possible security threats and good knowledge of changing security environments. 

All Mercy Corps Indonesia members represent the agency both during and outside of work hours when deployed in a field position or on a visit/TDY to afield posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps Indonesia’s policies, procedures, and values at all times and in all in-country and out-of-country venues.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps Indonesia is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Accountability to Participants and Stakeholders

Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

How to Apply

Click Apply for this position button below to complete the application form and fill in the position code: “016-DF-USAID IUWASH PASAR”

The vacancy will be closed on 09 March 2024 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.

Thank You,

Human Resources Department 

Mercy Corps Indonesia