Digital Communications And Program Support Officer (DCPSO) – STRIVE
General Position Summary
The Digital Communications and Program Support Officer will support the Strive Indonesia’ Program Manager to reach 300,000 MSEs (40% are women) in four provinces through digitalization, access to credit, and strengthening an entrepreneurial support ecosystem.
S/he will be responsible to create external communications, documentation, and publication material related to Strive Indonesia program. The digital communications role will handle the production of graphic design/visual and video editing for program publication, campaign, and social media accounts.
On the program support side, s/he will be responsible for supporting program operations of Strive Indonesia, including program administrative support for program team and donor representative, and assist the donor representative in preparing the communications material related to Strive Indonesia program. Also, support the Program Manager to keep up with the schedule in achieving the program target indicators, deliverables, and timeline agreed with the donors.
The position is based in Jakarta and requires up to 20 % travel to program locations (depend on program requirement).
Essential Job Responsibilities
Support the Knowledge Management & Communications Coordinator to ensure 300,000 MSEs engaged in the program (40% are women) and reached through digitalization campaign.
Support the Knowledge Management & Communications Coordinator in implementing the communication strategy, in coordination with the Donor.
Support the Knowledge Management & Communications Coordinator to ensure 180,000 MSEs (40% are women) have access to training and mentoring on financial/digital literacy through digital and hybrid platforms.
Support the Knowledge Management & Communications Coordinator to ensure 150,000 MSEs (40% are women) received digital adoption coaching and support.
Support the Knowledge Management and Communications Coordinator to publish an impact assessment report.
Collaborate with Knowledge Management and Communication Coordinator to publish 6 blog posts and 6 stories throughout the length of program.
Support Program Manager in following up the bi-weekly report respond when raised by Donor.
Support the program team in managing program administrative data and files, i.e., financial and operational files, in accordance with the MCI standard filing structure in the Synology storage platform or MCI Data Center.
Ensure the relevant data needed for program communications strategy and reports are available.
Maintain close regular contact with the Donor, local government agencies, key partners, and local community partners to ensure quality outputs/services and trouble shoot any administrative problems.
Attend coordination meetings when required and maintain regular contact with relevant stakeholder.
Conduct travel to project locations to monitor quality of implementation and adjust plans and approaches to meet the program objectives.
Knowledge and Experience
University degree in Visual Communications/Graphic Design, or other relevant field.
Minimum 2 years’ experience working on web design and creative graphic design.
Proficient in designing and creating user interface graphic, illustration and multimedia assets like rich media.
Well versed in Flash and Action script/macromedia flash animation/Dreamweaver, Adobe Photoshop, InDesign, and Illustrator are a MUST.
Knowledge in HTML and PHP will be an advantage.
Knowledge in social media management and standard video editing is required.
Strong skill and photography and videography.
Good written and oral communication skills.
Good knowledge of MS Office software and Mercy Corps Indonesia digital data.
Able to write and understandable spoken English are preferred.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps Indonesia is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
Accountability to Participants and Stakeholders
Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.
How to Apply
Please send your CV and a cover letter that specifically addresses how you will handle this job responsibilities, together with the form on this linkwith the subject: “DCPSO_STRIVE_Your Name” to hrd@id.mercycorps.org .
The vacancy will be closed on 23 September 2023 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.
Thank You,
Human Resources Department
Mercy Corps Indonesia