Consultant/Team of Consultant for Knowledge Retention Survey
Background:
Investing in Human Capital for Disaster Management (INVEST DM 2.0) is a bilateral cooperation program between the Government of Indonesia (GOI) and the Government of the United States of America (USG) through the United States Agency for International Development (USAID) via the National Disaster Management Agency (BNPB). INVEST DM 2.0 was designed as a continuity of Technical Assistance and Training Team (TATTs) program supported by USAID/BHA in 2014-2019. In addition, the INVEST DM phase one was implemented from May 2019 until Jan 2021. The program directly supports the BNPB in building human resource capabilities (bureaucracy reform and capacity enhancement) in disaster management at a national level through training and education initiatives as well as improving the system and its strategy. These initiatives are expected to strengthen regional DM institutions and people at key administrative levels. They will be better prepared and able to fulfill their mandates to deliver effective and lifesaving DM services.
The INVEST DM 2.0 program focuses on improving the ability of people to manage disasters and is one of seven development agenda items in the National Medium Term of Development Plan (RPJMN) for 2020-2024. Working together with BNPB technical units, the INVEST DM 2.0 program aims to contribute to four of the six BNPB policy directions and strategies for 2020-2024. They include: (a) improvement of reliable, innovative, collaborative, and implementable DM systems and strategies; (b) improve preparedness of federal and regional governments, business institutions, communities, academia, and the mainstream media in a coordinated manner in dealing with disasters; (c) improvement of emergency response that is fast, precise, and coordinated; and (d) strengthening governance and professionalism in disaster management.
The INVEST DM 2.0 program works with BNPB counterparts and its technical units to deliver advisory support and technical assistance. It is tailored to research, improve and/or support the establishment, implementation, and measurement of organizational development initiatives. This will increase the skills and professionalize the workforce to achieve a high-performance culture. This will be achieved via support to the BNPB reformation agenda for organizational development and change management for civil servants by:
- Contributing to the organizational capacity development of BNPB's Education and Training Center (Pusdiklat).
- Assisting the General Affairs and Human Resources Bureau with targeted workforce planning and development initiatives to improve overall personnel management.
- Facilitating the Pusdalops (EoC) to advance reforms in emergency operation systems and improve coordination of data management and communication.
- Policy and planning support to the Systems and Strategy department (DSS) to advance BNPB’s evolving policy initiatives that improve subnational BPBD lifesaving and preparedness service delivery.
INVEST DM 2.0 emphasizes the importance of adaptive a programming approach due to both the complexity of the technical work as well as the dynamics of the operating environment. INVEST DM 2.0 Monitoring, Evaluation, and Learning (MEL) approach will combine routine performance indicator-driven monitoring, complexity aware monitoring and experiential monitoring. This mixed-monitoring approach requires a combination of quantitative and qualitative methods include stakeholder feedback using knowledge retention survey for the training and mentoring activities.
Knowledge Retention:
As part of INVEST DM 2.0’s result framework, the program has adopted two indicators of USAID-BHA standard indicator to measure percentage of students and individuals completing formal, non-formal (certified) and in-house education and training.
This indicator captures the percent of individual beneficiaries and/or students (and teachers as students) receiving disaster preparedness, DRR and/or DRM training who retain activity-defined threshold level of skills and knowledge after two months (or more; can be up to six months) after the training. Retaining skills and knowledge refers to individual beneficiaries obtaining an adequate percentage of their training when tested/quizzed or able to perform the operational tasks two months (or more; can be up to 6 months) following the completion of INVEST DM 2.0 training. The level of skills and knowledge obtained threshold is activity-defined due to the context specific nature of the training.
INVEST DM 2.0 will conduct the knowledge retention survey to measure the percentage of trained people who retain knowledge related to the training contents and the understanding of the process of internalizing the explicit and retaining the tacit knowledge. It is also as part of INVEST DM 2.0 efforts to measure the progress achievement of specific indicator target in the result framework which are 70% of individuals and students can retain disaster preparedness, DRR and/or DRM skills and knowledge two months after implemented training.
Purpose:
The purpose of this activity is to measure the effectiveness of training delivered by INVEST DM 2.0 program through a knowledge retention survey. The survey measures both the retention of knowledge and its application post implementation/training. This survey is a part of the training evaluation plan This survey is a part of the training evaluation plan with the research methodology and instruments developed and applied by the Consultant to gauge the level (%) of knowledge retained by the participant through a sampling of students and individuals completing formal, non-formal (certified) and in-house education and training.
The specific expected objectives of this activity are:
- To measure retention rate of participants' knowledge.
- To measure the use of post-training knowledge in order to learn how the knowledge is used by the participants after the implemented training.
- To learn about the effectiveness of training methods
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