MERL Manager - IUWASH Pasar (Code: 042-MERL MANAGER-IUWASH PASAR)

General Position Summary

Under the guidance of USAID IUWASH Pasar Chief of Party, the Monitoring, Evaluation, Research & Learning (MERL) Manager is responsible for coordinating with consortium counterparts on the MEL system development/review to implement the program. The MERL Manager leads the monitoring and evaluation of the program, including development/review of MEL tools, technology, and plans, research activities, baseline and end-line surveys and evaluations, beneficiary and indicator tracking, data compilation and participatory analysis, CARM (community accountability reporting mechanism) process, contribution to reports and preparation of communication materials. The successful candidate will have a demonstrated ability to supervise the MEL Team, conceptualize MEL plan, as well as demonstrate the skills to analyze data and utilize lessons.

Essential Job Responsibilities

Program Management

• In consultation with the Chief of Party and Deputy Chief of Party, develop/review MEL tools, MEL data system, and train the team and orient consortium members to ensure effective use of program funds and information;
• Provide leadership, in collaboration with the Program Team in National Office and the Regional Teams;
• Develop MEL plan or guidance, provide support, and oversight on the implementation of MEL plan, tools and technology to ensure compliance to USAID and YMCI minimum standards;
• Provide training to team members, especially the regional teams on the development of MEL plan, MEL tools & technology, survey design, methodology, data analysis, CARM SOP, and other services as may be required for USAID IUWASH Pasar program monitoring and evaluation;
• Assist on data collection and compilation implemented by consortium members, promote continuous learning and program design improvements through facilitation of program-wide MEL analysis and feedback sessions;
• Oversee and conduct data processing, including quality control, validation and verification for the collected research/survey data and support in data analysis;
• Support the development of program reports, particularly through the presentation of program indicators, data tabulation and analysis into dashboard, in collaboration with KM & Communication Lead;
• Develop a data storage system to ensure all project documents are properly managed;
• Develop timely work plans and reports on program activities: weekly updates, monthly reports, quarterly reports, annual reports, etc;
• Participate/facilitate in project team/consortium coordination meeting.

Team Management

• Supervise the MEL Team of USAID IUWASH Pasar for all monitoring and evaluation activities
• Collaborate with other program teams of USAID IUWASH Pasar to apply MEL approach into program implementation
• Collaborate with the MEL persons of YMCI to improve MEL system and capacity

Knowledge and Experience

• A bachelor’s degree in a relevant fields, at least 10 years of relevant professional experience, and at least 8 years of experience working in MEL for non-governmental organizations or development projects, such as USAID projects, is preferred;
• Strong experience working in a consortium setting and capacity building programs;
• Sound knowledge of the Theory of Change with demonstrated expertise and experience in MEL, including the development and use of result framework, program logframes, indicators, MEL plans and systems, preferably funded by USAID;
• Possess skills in qualitative and quantitative MEL methodologies, techniques and technologies (online data collection: ODK, Enketo, KoBo, MWater, CommCare; business intelligence/dashboard: POWER BI; M&E software/applications: Tola, MAXQDA);
• Some knowledge of WASH, private sector engagement, and market system development (MSD) preferred;
• Experience in developing and implementing baseline/end-line studies and evaluations;
• Significant experience in team / stakeholders training and institutional capacity building;
• Sound experience with USAID MEL systems (incl. CLA) and industry guidelines;
• Strong computer and data analysis skills (e.g., MS Word, Excel, PowerPoint, Access, SPSS, and other qualitative and quantitative statistical analysis tools);
• Fluency in English and Bahasa Indonesia, both written and spoken, is required;
• Effective time management and organization

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

Accountability to Participants and Stakeholders

Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

How to Apply

Click Apply for this position button below to complete the application form and fill in the position code: “041-GAS-IUWASH PASAR”

The vacancy will be closed on 20 December 2024 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.

Thank You,

Human Resources Department 
Mercy Corps Indonesia