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Senior MEL Officer (Code: 033-Senior MEL Officer-ZFRA)

Program Summary

The climate has changed and will continue to change, already having a disastrous impact on people and posing a long-term threat to human wellbeing. The impacts of this change are disproportionately felt by the most vulnerable across all parts of the world, particularly in rapidly urbanizing, but also in rural areas. The systemic nature of the problem and its urgency are unprecedented. Climate and weather-related events such as floods, storms and heatwaves impact 1.7 billion people.​

The programme has identified the following key challenges:

  • The resources needed to support communities to adapt to climate change and to cope with its consequences are inadequate and fragmented, and not reaching those most impacted by climate change. ​

  • There is a lack of investment in ex-ante risk reduction and adaptation measures to avert and minimise losses and damages.​

  • There is a lack of coordination and collaboration across humanitarian, development and climate actors creating duplications and gaps.​

  • There is limited knowledge of climate risks by communities and a lack of resilience building to these climate risks at local, national and international level. ​

Our vision as a joint Climate Resilience Alliance will be in the shape of a joint Theory of Change. The Alliance helps create, through multiple climate hazard resilience programming, a climate-resilient future where communities in different contexts – large and small, urban and rural - are adapted to a changing climate. We focus on those most vulnerable and most in need and enable them to thrive. We bring our evidence from ground-truthed programmes to scale to achieve systemic change. ​

We continue to seek transformative change at scale, building on our community programmes to influence policy and practice at the local, national and global level. We will call for funding and action that supports adaptation measures that are scalable and sustainable. We ensure resilience building and adaptation is mainstreamed across other humanitarian and development action.​ We will: ​

  1. Implement community programming through the use of our established tools (the Climate Resilience Measurement for Communities - CRMC) ; and our Post Event Review Capability, PERC) in a targeted number of communities in select countries based on agreed criteria. We will achieve impact at scale by adding local or national advocacy​, leveraging results for securing funding or other support to needed interventions​, and undertaking relevant research​.

  2. Supplement community work with knowledge production and research at the programming and country level including research or evidence that a) supports decision-making following application of the CRMC​ b) illustrates the problem (e.g. Lack of funding and action leading to losses and damages) and c) makes the case for appropriate interventions (EWS, locally led adaptation, etc.)​.

  3. Create advocacy strategies to ensure local and national policy and practice supports climate resilience (both in those communities and nationwide – and laddering up to global)​.

  4. Identify ways to ensure further integration of science/climate data in humanitarian and development work, and how they can support resilience building.​

Our success is based on credible impact by community-driven programming, from which knowledge and evidence of good practice can be generated, which will help us provide the national or sub-national level advocacy to achieve the systemic change we have identified needs changing. Research will support us with the necessary in-country or global evidence. We both implement interventions ourselves and have a plan for creating intervention pipelines that can be invested into by other funders or by government. 

Mercy Corps continues leading influence and advocacy of the Alliance, as well as implementing the programmes in Jordan, Indonesia and Nepal. In order to implement the programme in Indonesia, Mercy Corps will partner with Yayasan Mercy Corps Indonesia (YMCI) to implement Phase 3 Alliance Programme the funding will be provided from January 2024 to December 2027. 

General Position Summary 

The Monitoring, Evaluation, Learning (MEL) Senior Officer is responsible for leading and overseeing the review, implementation, and continued development of MEL systems for the ZFRA program, and contributing to MEL reporting. This includes an annual review of the results framework together with program partners, development/review of MEL tools and plans, participant and indicator tracking, organizing reflection and learning activities, contributing to reports, data compilation and participatory analysis, and coordinating the program’s mid-term review and final evaluation. 

This role is also key to promoting program quality, through ensuring learning outcomes contribute to program improvement, and ensuring cross-cutting issues and accountability mechanisms are in place. In collaboration with CARM focal point, she/he will also support the CARM implementation including feedback reception and response, analyzing the feedback to inform ZFRA implementation and team performance. Besides, he/she will also responsible to support Mercy Corps Indonesia’s monitoring activities at national level, including database, indicator tracking and capacity building activities for programs, under supervision of Country CARM Focal Point/ Coordinator MEL. 

The successful candidate will be proactive and motivated, with a demonstrated ability to conceptualize, plan and implement program activities creatively, as well as the skills to analyze data and utilize lessons learned for the continuous improvement of program implementation and promote a culture of learning. She or he will also have a strong understanding of good practice in international development and in research and knowledge management. Experience in the DRR and climate sector is preferred but not essential. Given the flexible and adaptive nature of the ZFRA program, this is a vital role and is suited to a proactive, creative person with excellent analysis skills and attention to detail.

Essential Job Responsibilities

Strategy and Vision

  • Support Mercy Corps’ policy and advocacy related to flood resilience, DRR and climate change adaptation, sustainable and resilient livelihood at the local and sub-national level, and lead field-based resilient livelihood development and communications work in close collaboration with the national team.

  • Advise and support the development and implementation of Zurich Flood Resilience Alliance work at the country level

  • Supporting the technical analysis for the implementation of the MEL Plan for program activities, outputs, and outcomes, including appropriate methodologies and data collection frequency.

Technical Implementation

  • Developing digital data collection tools, including data visualization system/dashboard based on program outcome and output indicators. 

  • Sound knowledge of the Theory of Change with demonstrated expertise and experience in MEL, including the development and use of results frameworks, indicators, MEL plans and systems and adaptive programming.

  • Supporting the collection, aggregation, storage, and analysis of indicator data for dissemination and use.

  • Supporting data analysis plan for reflecting on outputs, outcomes, goal, and assumption indicators. 

  • Establishing and regular updating of evidence-based results related to the program indicator tracking in TOLA and periodic reporting as needed. 

  • Regular tracking of Program Participants’ Sex, Age, and Disability Disaggregated Data (SADD). 

  • Managing program data and files in accordance with the MCI standard filing structure in the Synology storage platform or MCI Data Center. 

  • Support data quality assessment of program indicator

  • Supporting the report of impact indicators in terms of MEL work for the ZFRA donor MEL scheme.

  • Ability to do MEL work related to ZFRA advocacy work and also at the community/implementation level 

Coordination and representation

  • Significant experience in MEL team capacity building/training.

  • Take a proactive approach to constantly reviewing and improving the ZFRA program’s MEL systems and implementation, and looking for ways to use information to identify gaps and potential improvements to the program, and alignment with YMCI Minimum Standards.

  • Ensuring the data needed for program monitoring, evaluation, research, learning, and report are available, and following the data protection policy.

  • Deliver sound coordination and information sharing and accurate and timely reports.

  • Travel to field locations as required for monitoring of program implementation and data gathering quality.

Knowledge and Experience

  • A bachelor’s degree in a relevant field from either technical or social science, such as mathematics, statistics, communication, public relation, public administration or other relevant fields. 

  • Have experience working as MEL Officer and/or Data Analyst for development program.

  • Familiar with research methodologies or have experience in project research. 

  • Having experience conducting baseline-end line survey and measure the behavior change would be an advantage. 

  • Significant experience in MEL team capacity building/training.

  • Proven experience working with the digital data collection tools. 

  • Proven experience of data analysist with proper software. 

  • Knowledge on climate change and DRR (Disaster Risk Reduction) will be an advantage.

  • Strong computer and data analysis skills (e.g., MS Word, Excel, PowerPoint, Access, SPSS / STATA, PowerBI, MAXQDA, and other qualitative and quantitative statistical analysis tools)

  • Sound knowledge of the Theory of Change with demonstrated expertise and experience in MEL, including the development and use of results frameworks, indicators, MEL plans and systems and adaptive programming.

  • Fluency in English and Bahasa Indonesia, both written and spoken, is required.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the  Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

Accountability to Participants and Stakeholders

Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

How to Apply

Click Apply for this position button below to complete the application form and fill in the position code: “033-Senior MEL Officer-ZFRA”

The vacancy will be closed on 23 August 2024 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.

Thank You,
Human Resources Department
Mercy Corps Indonesia