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Monitoring, Evaluation, Research and Learning (MERL) Officer – MicroMentor Indonesia

Under the leadership of the Program Coordinator, The Monitoring, Evaluation, Research and Learning (MERL) Officer will be responsible to support the development of program’s MEL system, including strategies and tool for measurement, data management protocol, and evidence-based learning and decision making. S/he will responsible to implement and improve program MERL in consultation with MCI’s National MEL Coordinator and MicroMentor Global MEL team. S/he will lead the measurement of MicroMentor Indonesia user engagement on several features including business mentoring, digital training contents, and cybersecurity toolkits, and collecting lesson learned for the team to manage the targets and ideal ecosystem. S/he will also monitor program activities and indicator tracking to achieve the program goals (50,000 mentees and mentors are registered on MMI and create 35,000 engagements) in close collaboration with the other team members as well as supporting the development of narrative progress and evaluate report for the program. 

 

Essential Job Function:

Collaborate closely with in with the MicroMentor global MEL team, and consult National MEL Coordinator in developing and establishing Monitoring, Evaluation, Research, and Leaning Systems that serve the needs of the program, including:

 

  • Absorb the current M&E system, and work closely with M&E officer of MicroMentor Global and Global Cyber Alliance team to adapt it to Indonesia context;
  • Translate, adapt and pilot current monitoring and evaluation tools as well as adapt (and design) the corresponding data collection procedures;
  • Support the development and refinement of the MicroMentor Indonesia MEL Plan including Result Framework, Logical Framework, Indicator Plan and Program Participants tracking plan. In addition, implementation of the MEL Plan for program activities, outputs, and outcomes, including appropriate methodologies and data collection frequency.
    • Develop data flow map and information management plan;
    • Develop digital data collection tools, include data visualization system/dashboard based on program success metrics;
    • Support the collection, aggregation, storage, and analysis of indicator data for dissemination and use;
    • Develop, maintain, and implement a data analysis plan for reflecting on outputs, outcomes, goal, and assumption indicators;
    • Revisit and revise MEL Plan to ensure its relevancy over the life of the program;
    • Establish and regular update of program Indicator tracking in TOLA;
    • Regular tracking of Program Participants’ Sex and Age Disaggregated Data (SADD);
  • Manage program data and files in accordance with the MCI standard filing structure in the Synology storage platform or MCI Data Center;
  • Develop and conduct MEL capacity building and training plans for program team and partners as needed, and serve as a resource for program staff, advising on activity design and evidence-based programming;
  • Lead and support in the program’s reporting requirements, including weekly, monthly, quarterly, and annual reports as well as evaluation design and implementation;
  • Create and conduct community engagement model based on lesson learned and vice versa;
  • Represent Mercy Corps Indonesia (MCI) and the program, and build positive, fruitful relationships when engaging with the program’s stakeholders and beneficiaries, including entrepreneurs/MSMEs and mid-career professionals as MicroMentor Indonesia users, government officials, private sector actors, donor officials, media, etc. Conduct himself/herself both professionally and personally in such a manner as to bring credibility to MCI without jeopardizing its humanitarian/development mission;
  • Support on reporting the initiative outcomes to stakeholders such as donors, partners and beneficiaries, among others.

 

Qualifications:

  • Knowledge of major quantitative & qualitative monitoring methodologies and proven ability to design monitoring instrumentation tools;
  • Extensive knowledge in program evaluation designs;
  • Broad experience in the design and implementation of capacity building activities in M&E;
  • Advanced skills in data analysis presentation and report writing;
  • Facility with web and information technologies, including social media tools and web-based tools such as Salesforce.com, Vertical Response, and Microsoft Office suite;
  • Mastering big data analytics would be an advantage;
  • Ability to work with individuals from diverse cultural and socio-economic backgrounds;
  • English and Bahasa Indonesia fluency;
  • Strong written and verbal communication skills in both English and Bahasa Indonesia.

 

Please send your CV together with the form on this link with the subject: “Position_Name” to hrd@id.mercycorps.org .

The vacancy will be closed 28 August 2020 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.

Thank You,

Human Resources Department

Yayasan Mercy Corps Indonesia.